How to send us a message:
To reach our Support specialists, simply tap a blue pen sign in the upper-right corner of this screen.
You can attach a screenshot of the problem to your ticket. Here's the video on how to do it:
To attach a screenshot, you should tap a paper clip icon in the lower-left corner of the window and allow access to your photos (if required).
To see the answer, please return to the newly created ticket after a while. Please do not create multiple tickets on the same topic, as this may slow down the processing of your request.
We will get back to you within 24 business hours (Monday - Friday from 9 am to 6 pm GMT+3). In peak hours it can take slightly more time for us to reply (up to 72 hours).
If for some reason you are unable to load the reply, please contact us via email: support.product@veraxen.com
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