What should I do if the application freezes or crashes?

If the app frequently freezes or crashes, please restart your device.

If the problem persists, please contact our Support Service.

Here is the video on how to restart an iPad:

More information on how to restart different iPad and iPhone models can be found on the Apple official website:

https://support.apple.com/en-us/HT210631 (iPads)

https://support.apple.com/en-us/HT201559 (iPhones)

#iOS #iPad #iPhone